Delivery & Shipping Policy
Usually we ship the orders on the same day; in any case we will ship your
order within 48 hours.
For Customer living in Metros and Tier-1 cities products will get delivered
within 5 working days, and for the rest of India they make take up-to 7
working days. Delivery of products is however, limited to certain pin
code/locations.
Please note our shipping policy as follows:
- However in some cases, we may take longer, up to 3 working days, to
ship the order.
- We ship on all week days (Monday to Saturday), excluding Sunday &
public holidays.
- To ensure that your order reaches you in the fastest time and in good
condition, we only ship through reputed courier agencies
- While we strive hard to deliver on time, due to the load with the
couriers, estimate a delay of 0-2 days.
- While we shall endeavor to ship all items in your order together, this
may not always be possible due to product characteristics, or
availability.
- If you believe that the product is not in good condition, or if the
packaging is tampered with or damaged, before accepting delivery of
the goods, please refuse to take delivery of the package, and call us or
mail at info@theeventree.com, mentioning your order reference
number. We shall make our best efforts to ensure that a replacement
delivery is made to you at the earliest.
- Please note all items will be shipped with an invoice mentioning the
price, as per Indian Tax Regulations.
- Eventree is not liable for any delay in delivery by the courier company
/ postal authorities and only guarantees to hand over the consignment
to the courier company or postal authorities within 3 working days
from the date of the order and payment or as per the delivery date
agreed at the time of order confirmation. Delivery of all orders will be
to registered address of the buyer as per the credit/debit card only at
all times (Unless specified at the time of Order).
NOTE: Delivery time mentioned on product, cart page or website is
estimated. Actual delivery time is based on availability of product,
characteristics (weight, type & size) of product, weather condition and
address where product is to be delivered and courier company's rules.
In case of any queries, you can contact us at
email: info@theeventree.com